Shipping policy

Shipping Policy – Alice Mart

This Shipping Policy describes how Alice Mart ("we", "us", or "our") processes and delivers orders placed through our website.

Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Locations
Alice Mart currently ships orders across Pakistan. International shipping may be available for selected products and locations.

Delivery Time
Estimated delivery times are as follows:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before order confirmation.

Order Tracking
Once your order has been shipped, tracking information will be provided via SMS, email, or WhatsApp where available.

Delivery Delays
Alice Mart shall not be held responsible for delivery delays caused by third-party courier services or events beyond our control.

Incorrect Address
Customers are responsible for providing accurate shipping information. Alice Mart is not liable for failed deliveries due to incorrect or incomplete addresses.